Privacy Policy
State Intellectual Property Office

It is important for the State Intellectual Property Office (hereinafter referred to as: “SIPO”) to protect security and privacy of your private data. The purpose of this privacy policy is to provide all relevant information about what personal data we collect and how, in what way we use and store them and with whom we can share them. 

CONTROLLER:                     

  • STATE INTELLECTUAL PROPERTY OFFICE
    Ulica grada Vukovara 78 10 000 Zagreb
    osobnipodaci@dziv.hr  
    +38516106100

DATA PROTECTION OFFICER:

1. PERSONAL DATA

 1.    Brief overview of notions

Personal data are the data concerning an identified or identifiable natural person (data subject).
Data subject is an identifiable natural person who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, etc. (hereinafter referred to as: data subject or user).
Processing of personal data – means any operation or set of operations which is performed on personal data or on sets of personal data.
Controller – the natural or legal person which, alone or jointly with others, determines the purposes and means of the processing of personal data. 
Consent – means any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which her or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her. 
Data protection officer – the person designated by the controller taking care of the lawfulness of data processing and of exercising the right to the protection of personal data. 

2.    Legal basis for the processing of personal data

-    processing is necessary for the performance of a contract to which the data subject is party (where applicable);
-    processing is necessary for compliance with the SIPO’s legal obligations;
-    the existence of consent to the processing of personal data;
-    processing is necessary in order to protect the vital interests of the data subject or of another natural person;
-    processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Within the scope of its activities laid down by law, the SIPO collects and processes personal data for the purposes of carrying out procedures for granting industrial property rights (patents, trademarks (brands), industrial design, geographical indications and designations of origin, topographies of semiconductor products).
In addition to the purposes of carrying out procedures for granting industrial property rights, the SIPO collects and processes personal data for the needs of performing tasks laid down in the field of copyright and related rights, pursuant to the Copyright and Related Rights Act. 
In addition to the legislative and professional activities as laid down as well as the procedures for granting the rights, an important part of the SIPO’s operation represents the activity of providing information and services in the field of intellectual property, and cooperation with other institutions for the enforcement of intellectual property rights and support to innovation or creative activities, as well as the cooperation with economic and scientific research entities. Within the SIPO’s activities as described above, personal data are being collected on the basis of official authority vested in the controller or the user’s consent. 

3.    Rights of the user or the data subject

If the user’s personal data are being processed on the basis of consents, the users have the following rights pursuant to the provisions of the General Data Protection Regulation (hereinafter referred to as: “GDPR”):
-    right to information – by sending a request to osobnipodaci@dziv.hr, the users can anytime obtain all information about the processing of personal data concerning them. The SIPO will process the related request as soon as possible and provide relevant information thereon to the requester.
-    right to rectification of inaccurate personal data concerning him or her, as well as right to completion of incomplete personal data. The users can send a request to osobnipodaci@dziv.hr. The SIPO will process the related request as soon as possible and provide relevant information thereon to the requester.
-    right to be forgotten under provisions in Article 17 of the GDPR. The users can send a request to osobnipodaci@dziv.hr. SIPO will process the related request as soon as possible and provide relevant information thereon to the requester.
-    right to restriction of processing under provisions in Article 18 of the GDPR. The users can send a request to osobnipodaci@dziv.hr. The SIPO will process the related request as soon as possible and provide relevant information thereon to the requester.
-    right to object – the user shall have the right to object to processing of personal data concerning him or her by sending a request to osobnipodaci@dziv.hr. Upon receipt, while examining the request, the SIPO will suspend processing of personal data. 
-    right to data portability – the user can exercise it under provisions in Article 20 of the GDPR by sending a request via electronic mail to osobnipodaci@dziv.hr. The SIPO will process the related request as soon as possible and provide relevant information thereon to the requester.
-    right to deny/withdraw consent – at any time, the user can request from the SIPO to withdraw consent to the processing of personal data concerning him or her. Denial of consent can be requested via electronic mail to osobnipodaci@dziv.hr or by phone 01/6106-955. The SIPO will process the related request as soon as possible and provide relevant information thereon to the requester.

We do not share personal data of the user with third parties, unless the user requests it or such obligation arises from legal obligation or an obligation deriving from international agreements.

We are continuously working on protection and security of our information system. Should you have any remark or suggestion, or a proposal to improve functionality, feel free to contact the data protection officer.

2. THE USE OF COOKIES AND DATA ON ONLINE ACTIVITIES

In order to make the visit and the use of the SIPO’s website as enjoyable, functional and practical as possible, our website stores a certain amount of information, the cookies on your computer. Cookies are used to make the website work better and to improve your experience of browsing and use.

By using and visiting the SIPO’s official website, you give consent to using the cookies. You can also block the use of cookies, which does not influence the possibility of browsing our website; however, please note that some functionalities of the website might not be available.

What are cookies?
In order to understand what cookies are, we kindly ask you to read the text to follow. Cookies are parts of the information stored on your computer, cell phone or tablet (hereinafter referred to as: “device”), that can be delivered directly from the website you visit (first-party cookies) or in cooperation and for the needs of a third-party website (third-party cookies). Cookies usually save your setting, website settings and the like. Once you open the website again, your web browser sends back the cookies that belong to this website. This allows the site to display information tailored to your needs. Cookies can have a wide range of information, including a part of personal information. Such information can only be saved if you enable it. The website itself cannot get access to information you have not provided and cannot access any other file on your computer.

How to disable the use of cookies?
If you want to prevent cookies from being saved on your device, you can do this independently. Please note that this could also have a negative impact on the use of the website. 
To turn off cookies, you must set the settings and configurations of your web browser. In the browser menu, select help and information about the cookies and follow the instructions.
 
What are temporary cookies?
Temporary cookies or session cookies are removed from the device by closing the Internet browser. They are used to store temporary data.
 
What are persistent cookies?
Persistent or saved cookies remain on your device after you close the Internet browser program. They are used to store persistent data, such as your login name and password, so you do not have to sign in for each visit to a particular website.

For more information on the protection of personal data, please refer to the applicable regulations:
General Data Protection Regulation
The Act on Implementation of General Data Protection Regulation (“Official Gazette” No. 42/18)